Billy was a tremendous help. He was extremely friendly and professional throughout the entire time that he helped my wife and me. He was aggressive in finding homes that matched our search criteria, and it was obvious that he took personal pride in doing a good job. He helped us find our house through sheer hard work. We must have looked at 40+ homes before finding just the right one. Billy remained just as persistent as we were. Billy knows the Staunton area extremely well (he grew up here), and is an active and respected member of the community. If you are searching for an agent, your #1 consideration should be finding someone who has collegiality, honesty and competence. Billy Baker has all of these qualities.
Carolyn Spicuzza and Billy Baker were very professional when we talked about selling my mother’s home. They helped move furniture for a better showing in the pictures they were going to take. They offered to assist me in whatever I needed to do to get the property sold in a timely manner. Carolyn held several open houses – one with Realtors – to make sure the property received the most exposure. Carolyn walked me through every detail I wasn’t sure about, and was always available to me in a timely manner if I wanted to talk to her by phone. She never made me feel I was intruding on her time and made herself very accessible to me as her client. At a time when the housing market had declined so rapidly, I was and am very pleased with the results I obtained from Ms. Spicuzza and Mr. Baker. I highly recommend them.
Carolyn and Billy make a great team! Not only are they knowledgeable about the area and contract negotiation, but they also add a special, personalized touch to the experience. Both are highly personable and very attentive to client needs. They exhibit a certain calmness to the process, so when you’re at the height of emotion and stressed with details (as often one can be in the home buying/selling process), they stay cool, upbeat, and collected. They went out of their way to meet our hectic schedule and never once did I feel as though we weren’t a top priority for them. I have already recommended Carolyn and Billy to others in my company, and if I ever have to relocate again, they will be my first pick. It was truly a pleasure working with them!
Carolyn was our primary agent and the best realtor we’ve ever had. She never tried to “sell” us any house but tried to find one that would suit our needs and tastes. And that she did. She is a true professional and a lovely person. She and Billy are the best. I recommend them highly.
I asked Carolyn Spicuzza to sell the Virginia property. We purchased it years ago when we intended to build on it and settle in Virginia. But the years took their toll, we decided not to build, so I asked Carolyn for help. Carolyn and Billy have been tremendously responsive, and extremely productive in getting potential buyers interested in the property. They quickly understood my wishes for the property, and proceeded exactly as planned without any time consuming hand-holding. They concluded the sale in very timely fashion in a difficult market, and to my complete satisfaction! My experience with Carolyn and Billy has been the most positive I have ever had in a lifetime of buying and selling property.
One of the best decisions that we have made recently was asking Carolyn to be our realtor in the selling of our home. Down to every detail, Carolyn & her partner, Billy Baker, oversall every aspect that would make the sale of our home a success. Their knowledge of what homes in our community were selling for, how to show our home, and their constant checking & showing our home took so much stress out of our daily lives. I would strongly recommend Carolyn Spicuzza & Billy Baker to anyone who is considering selling their home. My wife & I are so glad that we used Carolyn & Billy and we would not hesitate to hire them again.
First time home buying can be a very intimidating process. Luckily, my husband and I were fortunate enough to work with Carolyn who made the entire process much easier.
Not only did she find and show us several houses, she connected us with a variety of trusted professionals for other home buying services (mortgage, appraisal, closing, etc.).
Any realtor can walk you through the steps of buying a home, but not all will be realistic and honest with you. Carolyn is someone we trusted to give us honest advice throughout the process. She was knowledgeable on everything from location to negotiation to the industry in the Shenandoah Valley. Her attention and quick communication made it a truly seamless process with little to no stress. She was truly looking out for us and we would recommend Carolyn, without hesitation.
Carolyn worked very hard to sell our home in a difficult market. There were times she helped our son clean the house and the yard for the many open houses she held. She worked with a couple of offers/situations requiring some sensitive negotiations before our home was sold.
Buying a new home–and relocating to a new area–can be a stressful time; however, Carolyn’s knowledge, professionalism, and care made our experience a positive one. Relocating from ‘up North,’ we were somewhat unfamiliar with the Staunton market and we relied heavily on Carolyn’s expertise as we viewed a number of homes. Ever patient and willing to accommodate our schedules, Carolyn (and Billy, as well) went ABOVE AND BEYOND to exceed our expectations and to respond to our questions and concerns. We never felt pressured our rushed; rather, we felt that Carolyn was truly working with us to obtain the perfect home for our new life in Virginia.
We simply couldn’t be more pleased with the process of purchasing our new home and know that Carolyn and Billy’s years of experience made this process a smooth one.
We highly recommend Carolyn and Billy for your real estate needs. Although we are thrilled with our new home and don’t plan to be in the market any time soon, we certainly know who we would turn to for future real estate needs.
Carolyn is a pro and we could not have been more thrilled with her work on selling our home. From the initial visit to list to negotiating the contract we had honest and timely communication. She pointed out exactly how to best stage our home and it is very apparent she knows what she is talking about as we had not 1 but 2 full price offers within 7 days from listing. She guided us through each phase of the contact with ease and always had our best interest. Carolyn is one of those rare people who genuinely cares about and strives to deliver the best to her clients. She is not full of pipe dreams but realistic and forthcoming which we found refreshing. If you are looking for an agent to list with or to buy through you will not be disappointed as Carolyn will provide you with a level of service second to none.
Carolyn was fantastic to work with. As first home buyers we felt protected and helped in figuring out what would work for us. She went above and beyond and we highly recommend her to interested buyers.
Carolyn was a great help in the negotiation as well as every other stage of the purchase of our home. I would highly recommend her if you need to buy a home or sell your home. She even gave us tips on caring for our pool!
We contacted Carolyn after working with another individual. She was professional and personable in helping us get past a bad experience focus on selling our home. She was very responsive to our questions and because of her experience, Carolyn was able to analyse the ebb and flow of viewing traffic. Our home had special features that meant finding the right buyer. She networked with others in different areas of real estate and came up with innovative marketing strategies. The strongest reason for our reccomendation of partnering with Carolyn is that she listened. She learned what our goals and concerns were. She never assumed and was always realistic. We thank her for helping us move on to our next step in life.
Was extremely helpful through the entire process of buying my first home. She is very knowledgable with the surrounding area. I would highly recommend her to others. She is goes above an beyond to help. She always returned my calls/emails/text in a timely manner. She is AWESOME!!!
I just can’t say enough about my experience with these two! Carolyn found the house for me, it was way out of my price range, she was amazing negotiating! I had a few crazy last minute things pop up as they always do and she new who to call and pulled it together before I had time to stress about it, and got me the deal of a lifetime!
Carolyn was very responsive to my needs. Within hours of contacting her, Carolyn compiled a list of properties that matched my “Must Haves” list wonderfully.
This year, I was faced with the challenge of relocating from one state to another, and within a short amount of time. It was not easy, but working with Carolyn was a great experience because she did not waste my time or hers scheduling viewings of properties that did not meet the majority of my preferences.
I found Carolyn very friendly and forthcoming with information about neighborhoods and historical data that might be useful to me in making my final decision.
I highly recommend her as an agent who is professional at all times, responsive, and diligent in providing timely service.
We feel so lucky that we found her to help us throughout the entire process of buying a new home! We were a first-time buyer and hardly knew anything before we found Carolyn. Not only did she do a great job in the routine process such as helping us make decisions, negotiating with the constructor, going through all the contracts, etc., but also handled a very unusual problem that we had towards the end of the process with the constructor. If not for her and Mr. Billy Baker, we would have taken a huge loss or had much greater trouble. I probably won’t reveal more details about the constructor here but Carolyn and Billy helped us negotiate with the constructor very professionally and the problem ended up solved very smoothly. We want to thank her and definitely highly recommend her.
If you are in search of an excellent realtor, look no further than Carolyn Spicuzza. From the start she went above and beyond to help us find our home. Carolyn is very knowledgeable and can help you navigate through the intricaces of the purchase process. We were first time buyers, and having someone like Carolyn in our corner made all the difference. She took her time with us and gave us great advice along the way. We felt like she always gave us her full attention and efforts. Not only did Carolyn help us find our perfect first home, she became a trusted and valued friend.
We contacted Carolyn this past summer when we were looking to relocate to Staunton, VA. From the moment we talked on the phone, she gave us good information about the area and suggestions of where to find properties. We traveled down from northern Virginia several times and saw houses all over the area–even literally on top of a mountain! She was always helpful and willing to go when and where we wanted. Carolyn knows the area well and was helpful telling us hints about shopping and such. We found our current house and moved in January. We love it and know that without Carolyn, we would probably still be looking. Don’t wait, contact her!
I found Carolyn to be very knowledgeable, easy to work with and accommodating. We live in Florida and we were not available when the virginia house was being shown. Carolyn always contacted us before each showing and would check our property before each showing. Carolyn would make suggestions on how and what we needed to do to improve the property for sale. I highly recommend Carolyn.
Carolyn listed and sold my home in Waynesboro in 2014. It was late in the year and not an easy time to sell a home. The deal would not have happened had it not been for Carolyn’s knowledge, skill and drive.
My wife and I have bought and sold 7 homes in the last 35 years. Carolyn is one of the best agents we have dealt with over the years. She is very knowledgeable about the area and the current real-estate market – which is a huge plus when buying or selling homes! We’d strongly recommend Carolyn as either a buyer or seller agent! Thank you, Carolyn!
Carolyn was very professional and friendly. She was able to give productive advice to sell our home and feedback during the process. She listened to our thoughts and concerns and calmly guided us through to the closing. She is responsive and organized; we recommend her and would use her services again!
Carolyn Spicuzza is the stealth real estate agent you need to use. If she’s on your side you’ll have a dynamic negotiator who knows how to navigate through the process of selling and buying a home with a smile. Before Carolyn we had an agent who seemed like he was on vacation more than he was working to sell our house. He took his own amateur photos for a generic internet ad that really made our fantastic house look ordinary. His negotiating skills felt like he stepped out on his patio on his cell phone for a minute to cut to chase so he could get back to his life. When Carolyn took over she spent the time and money to market our home as we thought it deserved. Professional aerial-drone photos to show our house as we know how good it really looks. She listened to us to hear what we thought was unique about our home and used that in her marketing approach. If you want someone who is serious about getting your house sold or if you’re buying a house and need someone with a keen eye to help you figure what you want, give her a chance and see for yourself.
I called another agent looking for a home, they didn’t answer their phone. When I called Carolyn she answered hers and was very anxious to help me. She is a very knowledgable person and works hard for the one she represents. She took me through the whole proccess from the showing to the closing and followed up even after that. She is very proffessional and takes her work seriously. If you want someone that will work for you, she is the one, she is the best I’ve ever dealt with no exceptions
Carolyn recently helped my girlfriend and I buy our first home. We had heard all the horror stories of home buying from friends and coworkers so were expecting a stressful and long process. However, Carolyn’s experience and knowledge in real estate made everything a breeze. We found the perfect home that was listed out of our price range, but she used her remarkable negotiating skills to get us an amazing deal. We couldn’t be more thankful for her time and effort! Carolyn was very responsive throughout the entire process and is still happy to answer any questions we have as new homeowners. It is obvious she loves what she does, as she was just as excited as we were about finding us the perfect home!
Carolyn Spicuzza is a top notch realtor! She worked hard not only in administration of paperwork, but also rolled her sleeves up and put in physical labor such as moving furniture and rugs to stage the home. She used technology effectively in order to bring out the best features in my mother’s home. She returned phone calls promptly and always gave feedback immediately after the home was shown to prospective buyers. Thank you, Carolyn, for all your professionalism and help to sell my mother’s home!
It is with great pleasure to recommend Carolyn Spicuzza! She made our move from California to Virginia a very pleasant experience. Because of her expertise and impressive knowledge of the area, we were able to find and purchase a home. Carolyn also provided us services over and beyond what was called for. She would take care of phone calls and do a lot of “foot work” for us since we were in California. She is the best realtor we have ever dealt with!!!
Carolyn was excellent in helping my fiance and I purchase our first home! She offered us continuous guidance as we navigated the confusing journey of home buying. Carolyn was quick to answer our text and calls throughout the entire process no matter what time of day. Even when we came to an unexpected hurdle in the loan process, she was there to help us quickly solve the issue and get us back on track to close on time. Carolyn was an excellent resource for us. She is the kind of person that will fight for you to get things done the way you want them. Plus she has a very friendly and down-to-earth personality – we really enjoyed working with her!
Carolyn was great, helped me with first home purchase, made sure I knew the hidden cost. If I had a question, I could ask and get a answer usually in minutes, but always within a day. Wonderful to work with, always smiling, and very professional. I will be calling when I decide to sell, and would recommend her to friends and family.
The only reason I’m giving Carolyn five stars is because I can’t give her ten. She’s hard-working, responsive, reliable, and very knowledgeable about both the Staunton market and real estate generally. She represented us in a purchase that, at times, threatened to go sideways. But she stayed with it and ended up getting us a great price. She’s a total pro. I recommend her without hesitation.
Carolyn Spicuzza is without a doubt the most honest,knowledge,thorough & dedicated Realtors around! She was wonderful from the first phone call & showing homes to us on Sundays too offering advice on the sale of my home. I can’t say enough on how fast & prompt she was on the negotiations & requests of terms! We were so blessed to have waited out the original agent on our home & found a top notch lady in return! She even showed up at our closing just to make sure we had no questions or doubts about anything. And the beautiful greeting card that we received was icing on the cake,Carolyn definitely goes the extra mile & more to put you in a house that becomes a home! I will always (& already have) recommended & complimented her to others!
Amazing can not begin to explain Carolyn! She went above and beyond while buying our home, anf has now went the same lengths on selling our previous house. I would recommend her over anyone any day! She is very determined, along with always brightens the room she is in!!
We have never had a realtor who was more AVAILABLE than Carolyn! I mean seriously when have you ever had a realtor meet you at 8pm to show a house?! and not just one house…several…on several occasions! She always got back to us quickly. She knows people she can call to get things done, such as home inspections and repairs! This makes things much easier! Carolyn has the personality that you can just “click” with. This is very important in your relationship with your realtor! We found her at an Open House (that she believes in and so do we). We were downsizing to a smaller home and now that we are settled in we will embark on another journey with Carolyn to sell our previous much larger home!
Carolyn was absolutely amazing! She found me the perfect home within budget that met all my needs. Extremely knowledgeable, always available, quick to respond, thorough, and reassuring. Highly recommend!
Carolyn was incredibly helpful to us purchasing a new home and also selling our old home. She helped us every step of the way and made the new home purchase happen. Prior to working with Carolyn we tried working with a “team realtor” that lost us in their system. Our questions would get passed around to four people. With Carolyn she picked up the phone and helped us whenever we needed it. I would recommend her 100% to someone looking for a realtor.
If I had to use one word to describe Carolyn it would be “Professional”. She responded immediately to any inquiries or comments we had. She was extremely knowledgeable with regards to the local market and was up to date with recent trends and sales in the area (as in daily). She pushed us when we needed it to make and keep our property presentable for possible showings. We strongly recommend Carolyn and will contract with her on any future real estate dealings.
Best real-estate agent we ever had. Always available, day or night, weekday or weekend. Excellent negotiator. She helped us buy our new house at a good price by suggesting an initial offer well below what we would have thought possible. She sold our existing mountain home in just 3 weeks in November, after holding an open house. This is an area where home usually take a year or more to sell. Both buying and selling process went smoothly. She knows Augusta County, Staunton and Waynesboro, No need to look elsewhere if you want the best agent in this area.
Carolyn Spicuzza is by far the BEST!! She has made our home buying experience truly special! She patiently worked closely with us to ensure we found our perfect home, and THAT SHE DID! We closed on our FIRST home Monday, March 27, 2017:) We are so thankful to have met Carolyn and look forward to inviting her to our home as soon as we make a few changes and updates to the place! She is patient, engaged, consistent, professional, has a great personality, she’s someone that’s made us feel like family! WE HIGHLY RECOMMEND Carolyn, don’t waste any effort searching for or settling with another agent, Carolyn IS IT!! We love you Carolyn, Thank you for the opportunity to work with you the past 5 months! The Kurpels
Carolyn was great . She came to our house and gave us great advice on what to do to get our house sold . She had contractors at hand ready to help and that did a great job . She got the top dollar for us and helped us find our new home and was there for us every step of the way. We couldn’t have done it without her . Thank you Carolyn
Carolyn worked hard to help us sell our house. She is enthusiastic, knowledgeable, and patient. She knew all the people who could help us get the house ready to sell, and she got every job done quickly. She is awesome. Frank and Delilah West
Carolyn was great to work with, and very helpful with the whole process! She gave me great advice and worked hard to sell my house. I would recommend her to anyone looking to sell or buy a house!
Carolyn went out of her way to provide us with not only personal but professional consideration and service when we were purchasing our home. She took time to answer our questions, provide us with many options of homes in our price range, and never gave up when we just couldn’t find what we wanted. She knew from the look on our faces when we walked into the house that we purchased that we had found our home. Carolyn wasn’t “pushy” but she guided us in making the right decision. We never felt abandoned or not important. Carolyn made us feel like we were her most important clients and that meant a great deal to us. When we had to answer question after question and sign form after form after form, Carolyn was right there “cheering” us on and supporting us at every turn. We cannot say enough good about Carolyn and if we ever decide to purchase another home, Carolyn will be the ONLY real estate agent we would consider using.
During our home search progress, Carolyn was amazing! We were actually in the process of getting our home sold at the same time and were at the mercy of the market, so it was unknown when we would be able to buy a home. Yet, Carolyn was so patient throughout the process. We like the fact that she did not push us look anything, and she understood our situation. Whenever we called, she responded quickly and was willing to go anywhere we wanted to find a home. It’s amazing how many houses we looked at and how many we looked at more than once and never did Carolyn get frustrated with us when we didn’t choose houses that we looked at more than once. She is so knowledgable about the process and can answer and is willing to answer questions every step of the way. We bought a parcel of land, and began new construction and Carolyn was great with writing the contract and thought of things for us that we never thought of. We so appreciate her abilities and help in the process. We’ve now been in our new home for almost two years and we feel like she has become a friend to us and still checks in on us every so often! We know she’ll be great for anyone!
I had an excellent experience with Carolyn! She built an amazing website that really helped “sell” me on the property. It was so professional and comprehensive it made it a “can’t miss” property. I would use her again!
We were extremely pleased with the professionalism of this team with the sale of our house recently. They both were very cooperative and went over and above in helping us list and sell our house very quickly. We were very happy with them both and would highly recommend them to anyone looking to sell and/or buy a home in any area!
I met Carolyn in 2005 when she listed my house for sale. The house was in need of repairs and care that I could no longer afford and I needed to move in with and care for my elderly mother. I truly believed that NOBODY would be able to sell my house and she promised me it could be done. In 8 days, I had a contract in hand and the house closed in less than 60 days! I will NEVER forget her dedication to me as a seller and I will ALWAYS be grateful to her. Several years later my daughter and son-in-law became her customers and she worked tirelessly to find them a first time home. I hope to never buy or sell again, but Carolyn would be the very first person I contact if I need to do so. I would highly recommend her to anyone looking to buy or sell.
We found Carolyn and Billy very knowledgeable and highly experienced realtors which gave us confidence and the reassurance it took to sell our home in a buyer’s market in 2008. You can trust them with one of the biggest decisions you will ever make in your lifetime. They know what it takes to sell a house and what you should look for in buying your new home. If ever we decide to sell or buy again I would most definitely use Carolyn and Billy for all and any of my future realtor transactions.
I needed to sell my house quickly. The market is full of inventory. Carolyn worked quickly and aggressively. She was optimistic and pragmatic, making sure I met my time line. She followed up on a controversial and unexpected cost in the closing that benefited my bottom line.
Carolyn and Billy were wonderful helping s decide on a house (the hardest part) and making sure that we got the house that we wanted. They are very knowledgeable about real estate, the area and the market. They gave us all of the attention that we needed and more. They made our experience so much easier and I would recommend them to anyone looking to purchase real estate.
It was a pleasure doing business with Carolyn. She sold my home in downtown Staunton and assisted in finding and purchasing my new home in Charlottesville. Carolyn worked with me on locating a mortgage lender and also aided with the communication with the builder. She also helped with finding me a place to live in the interim. I would definetly recommend her!
We’ve worked with Carolyn twice, and each time (residential and commercial) she’s gotten us a great price. She works quickly and has great recommendations for local services. Because she’s lived in the area so long, she knows the quality of most local builders, as well as the best neighborhoods for her clients. She’ll be our realtor until one of us moves far, far away. 🙂